Molly Chen

Experiences

Leading a remote-first team of 10 engineers as the only product manager on the therapist experience team.
Conducted feasibility assessments of 5+ agentic AI and RPA platforms to integrate with Octave’s SOAs powering revenue cycle management (RCM), client, and provider data, reviewing API design, performance limits, and architectural compatibility.
Launched provider database feeding provider biographies to client booking pages (150K monthly visits), broke up a monolithic service, integrated business logic into schema, and served consumers’ requests for provider data at 99.9% availability.

Orchestrating data ingestion platforms to enable the $50B Azure business to transact commercial offerings via the Commercial Marketplace.
Contributed to a 500%+ growth in Marketplace adoption from FY21-FY23. Leading cross-functional teams of 50+ members to orchestrate data ingestion for Azure products into Commerce.

Provided product strategy and technical consulting for a 15-person startup in the mental health space.
Created and executed product roadmap for a relationship-based AI-powered algorithm to match clients with therapists. Led the engineering, design, and product teams to launch MVP website, securing $0.25M in seed funding.

Service owner for 2 big-data ingestion services that manage $4B+ in first-party commercial product revenue.
Slashed most-used page load time by 75% by optimizing C# .NET query performance and adding 10 new alerts in Azure Application Insights to detect performance anomalies.
Drove cross-collaboration with Shanghai team to migrate all price-publishing services from Azure Cloud Services to Azure Kubernetes in 3 months. Created documentation to guide the team through Docker and YML setup, deployment, and testing.